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IRC log for #dataverse, 2015-06-03

Connect via chat.dataverse.org to discuss Dataverse (dataverse.org, an open source web application for sharing, citing, analyzing, and preserving research data) with users and developers.

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All times shown according to UTC.

Time S Nick Message
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13:08 pdurbin bencomp: do you think the Google Group, support@dataverse.org and this #dataverse freenode channel is enough for helping people install Dataverse?
13:12 bencomp err, I guess so, yes? but I was thinking that maybe Discourse (that you pointed at before) could be helpful for user questions and then maybe for install questions too?
13:13 pdurbin bencomp: if you set up Discourse and maintain it, I'll point a dataverse.org DNS entry at it :)
13:16 bencomp pdurbin: if you provide a server for me to set up Discourse on, I'll try :)
13:16 pdurbin now that's interesting
13:17 bencomp I'm not sure DANS will pay me for this
13:17 pdurbin heh
13:18 pdurbin bencomp: the server would be running CentOS 6
13:20 pdurbin I would hate for it to be a ghost town.
13:23 bencomp I have little experience maintaining a community discussion platform's activity...
13:25 bencomp I would hope for it to help users find their way around the application, services like DataverseNL, the user guide, but also diagnose problems
13:25 bencomp and maybe reduce the number of support tickets
13:26 bencomp also, I would try to manage Discourse with Ansible, e.g. https://galaxy.ansible.com/list#/roles/2410
13:26 * bencomp has only managed to use Ansible for pinging a single server
13:28 pdurbin bencomp: it almost sounds like maybe you'd like to host Discourse just for discussion about DataveseNL, which is fine
13:28 pdurbin especially if it reduces support tickets
13:30 pdurbin I've floated the idea of Discourse (or something!) for not just Dataverse but pretty much any IQSS-related project.
13:33 bencomp have to go, ttyl
13:33 pdurbin bye!
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| Channels | #dataverse index | Today | | Search | Google Search | Plain-Text | plain, newest first | summary

Connect via chat.dataverse.org to discuss Dataverse (dataverse.org, an open source web application for sharing, citing, analyzing, and preserving research data) with users and developers.