Time
S
Nick
Message
00:22 axfelix joined #dataverse
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07:50 bencomp joined #dataverse
11:19 bencomp
do the servers have a holiday too? (reading "Dataverse very slow" email)
11:20 pdurbin
hmm? which email?
11:21 bencomp
https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!msg/dataverse-community/rVuSdFZgFuY/4nXivwASkk8J
11:24 pdurbin
uh oh. reminds me of Boris Shor on Twitter: "@dataverseorg Your site is very slow, freq timing out on me. Anything going on?" - https://twitter.com/bshor/status/615949951978352641
11:37 pdurbin
bencomp: maybe I should make a github issue but I'm not sure what the wording would be... "application can get in a very slow state"?
11:39 pdurbin
what I'm wondering is if a code change would help
11:40 pdurbin
and what the code change would be
11:40 bencomp
pdurbin: this requires "Problem Management", the process of finding out root causes for incidents like "slowness" :)
11:40 pdurbin
yeah
11:41 pdurbin
but there should be some tracking right?
11:41 bencomp
RT for the incident report
11:42 pdurbin
but RT isn't public
11:42 bencomp
GitHub issues for the (combined) symptoms
11:43 pdurbin
I'm sure we already have GitHub issues about performance
11:44 pdurbin
this issue is open but in QA: Performance: v4.0 homepage load time is significantly outside of the 1s target on demo an intermittently varies widely. · Issue #800 · IQSS/dataverse - https://github.com/IQSS/dataverse/issues/800
11:44 bencomp
I think in other situations I've seen suppliers' replies to public complaints from users like "please contact us at support@... with details"
11:44 pdurbin
this one is open and much newer: home page performance · Issue #2096 · IQSS/dataverse - https://github.com/IQSS/dataverse/issues/2096
11:45 bencomp
if necessary, on public channels the supplier would provide updates on solving the problems
11:46 pdurbin
maybe we need something like https://status.github.com
11:46 pdurbin
Create Status Page for Dataverse · Issue #131 · IQSS/dataverse - https://github.com/IQSS/dataverse/issues/131
11:48 bencomp
I would definitely be interested in something like that
11:53 bencomp
pdurbin: to prevent situations of severe slowness, I would think the servers and applications need to be monitored and admins notified when problems (may) surfacce
11:54 pdurbin
sure. the first step it accurately measuring the slowness
11:54 pdurbin
is*
11:54 pdurbin
I wonder if we should have both http://status.dataverse.harvard.edu for Harvard's installation and http://status.dataverse.org to show status of Harvard's installation and any other installation that opts in to monitoring.
11:55 bencomp
interesting thought, but I don't know if we would opt in, since our installation is not open to all
11:56 bencomp
btw, there are a few symptoms in the email that could be a starting point for investigation
12:26 lwo joined #dataverse
12:32 bencomp
lwo: hello Amsterdam?
12:32 lwo
Greetings Boston
12:32 bencomp
Den Haag speaking :)
12:33 lwo
Now how did you know that ?
12:33 lwo
Hope all is well ?
12:33 bencomp
I recognised your nick as part of your email address
12:33 bencomp
it sure is
12:34 bencomp
pdurbin: I just sent the update to the auth list
12:35 lwo
Good. We setup dataverse and testing it. Authentication is the next step.
12:36 lwo
For monitoring we use Nagios, but that does not register speed I think
12:37 lwo
But it is good enough to see on time if things are in overdrive like CPU average, memory, disk space.
12:44 bencomp
lwo: is that in response to the email about slowness?
12:45 lwo
yes it is
12:46 lwo
And thanks for the auth list update, I just got the message
12:46 bencomp
sure thing :)
12:49 bencomp
I wonder if we should discuss Dataverse administration issues/ideas on the general users list (because they are useful discussions) or on a different list/channel (because they might be not so useful to the general users)
13:15 pdurbin
oh good, Merce replied on that thread: Dataverse very slow - Google Groups - https://groups.google.com/forum/#!topic/dataverse-community/rVuSdFZgFuY
13:55 pdurbin
bencomp: fantastic write up: [dvn-auth] Auth group meeting report; group page updated - https://lists.iq.harvard.edu/pipermail/dvn-auth/2015-July/000028.html thanks!
13:58 bencomp
glad you like it :)
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