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IRC log for #dataverse, 2016-04-19

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All times shown according to UTC.

Time S Nick Message
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08:46 teyekea hello all. my installed dataverse wont send any email, email like password rest...any notification
08:48 teyekea am using postfix on my server and it sends without a problem and i use mailgun as mail server
08:49 teyekea i try to configure mailgun in glassfish as mail Host. but not working
10:46 pdurbin this seems related: Email: Support passing log in credentials to condifgured SMTP server. · Issue #3061 · IQSS/dataverse - https://github.com/IQSS/dataverse/issues/3061 [sic]
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13:41 pdurbin discussing this at https://javabot.evanchooly.com/logs/%23glassfish/2016-04-19
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14:10 teyekea hello pdurbin
14:12 pdurbin teyekea: hi. I wonder if bricas or jri configure glassfish to send email to localhost.
14:13 teyekea ok what information is needed to find the problem
14:13 jri pdurbin teyekea: Hi! yea, I'm using local postfix relay and localhost config in dataverse
14:14 pdurbin teyekea: we should also make sure you are not suffering from this issue of :SystemEmail not being set: https://github.com/IQSS/dataverse/issues/2980
14:16 teyekea Just to explain my situation to  jir: i tried via smtp.gmail.com it sends
14:17 jri I don't understand why you have both postfix server and mailgun server ?
14:17 pdurbin teyekea: it sends from Dataverse when you use smtp.gmail.com, right? In that case your :SystemEmail must be set, which is good.
14:17 teyekea and my postfix is working and what i want is just use mailgun instead
14:17 jri Ah ok
14:18 jri Maybe it'll be usefull to watch the mailgun logs and the glassfish logs
14:18 jri and increase the log level in dataverse
14:24 teyekea when i configure Mail Host as localhost try to send notfication nothing is in the postfix log file
14:27 jri Did you have anything in server.log ?
14:28 jri You could increase level with this: asadmin set-log-levels edu.harvard.iq.dataverse=FINE
14:46 teyekea i followed this by changing the host to smtp.mailgun.org http://osama-zienadden.blogspot.com/2012/01/how-to-send-e-mail-using-glassfish.html
14:48 teyekea and i got this on glassfish log
14:48 teyekea edu.harvard.iq.dataverse.passwo​rdreset.PasswordResetException: Problem sending password reset email possibily due to mail server not being configured.
14:53 pdurbin teyekea: are the password reset emails sent properly when you use smtp.gmail.com?
14:59 jri What about mails not related to password reset ? like "dataverse contact" button
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15:32 pdurbin jri: they should all go through the same code path but I'm curious too what teyekea will say
15:33 teyekea i re check and copy the setting exactly http://osama-zienadden.blogspot.com/2012/01/how-to-send-e-mail-using-glassfish.html and start sending
15:33 pdurbin teyekea: it's working now?
15:33 teyekea thank you verymuch pdurbin: and jri:
15:33 pdurbin hooray! \o/
15:34 jri pdurbin: I was asking that because when I've my :SystemEmail  only password reset wasn't work :/ but it seems logic that all goes to the same path
15:35 jri Great teyekea ;)
15:49 pdurbin teyekea: are you the one who opened https://help.hmdc.harvard.edu/Ticket/Display.html?id=234442 ? I'm just curious since it also mentions Mailgun.
15:53 pdurbin jri: I appreciate the help!
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Connect via chat.dataverse.org to discuss Dataverse (dataverse.org, an open source web application for sharing, citing, analyzing, and preserving research data) with users and developers.