| Time |
S |
Nick |
Message |
| 14:28 |
|
|
sbmarks joined #dvn |
| 14:29 |
|
sbmarks |
morning! |
| 15:06 |
|
|
bnsnwork joined #dvn |
| 15:15 |
|
MaTt1337357 |
morning |
| 15:42 |
|
pdurbin |
just got back from sledding in the rain. exhausted |
| 17:56 |
|
sbmarks |
sounds like it's nasty there too |
| 17:57 |
|
sbmarks |
i had to trudge in through an inch of road flavored slurpee this morning |
| 18:00 |
|
pdurbin |
heh. freezing rain and very windy. at least the kids got some exercise. so many snow days this year |
| 18:05 |
|
sbmarks |
heh. |
| 18:06 |
|
sbmarks |
So, I've got a question for you. I assume there's no way to view logs on the IQSS DVN, yeah? |
| 18:06 |
|
sbmarks |
I've had a user failing to upload an SPSS file to our DVN, and so I turned around and tested it on your prod. =) |
| 18:07 |
|
sbmarks |
it also fails, but I wanted to see if the error is the same or more informative, because it fails differently |
| 18:08 |
|
MaTt1337357 |
how big is the data file |
| 18:08 |
|
MaTt1337357 |
I can test it on my local dev build |
| 18:08 |
|
sbmarks |
2.7MB |
| 18:08 |
|
sbmarks |
so not big |
| 18:08 |
|
MaTt1337357 |
ok, well if you want to send it to me |
| 18:09 |
|
MaTt1337357 |
I can look at it quickly |
| 18:09 |
|
sbmarks |
surely. thanks! I am not trying to buck the system though so let me know if i am being a pain in the ass |
| 18:09 |
|
MaTt1337357 |
ha |
| 18:12 |
|
MaTt1337357 |
I get an "IndexOutOfBounds" exception |
| 18:12 |
|
MaTt1337357 |
what do you get |
| 18:12 |
|
MaTt1337357 |
@sbmarks ^^ |
| 18:12 |
|
MaTt1337357 |
er not a happy expression |
| 18:13 |
|
MaTt1337357 |
me pointing above what i just typed |
| 18:13 |
|
sbmarks |
haha |
| 18:13 |
|
sbmarks |
yeah, same |
| 18:13 |
|
sbmarks |
though the user claims the file opens and works in SPSS just fine |
| 18:13 |
|
MaTt1337357 |
do you mind if i attach your data set to a ticket? |
| 18:13 |
|
sbmarks |
I will have to verify |
| 18:13 |
|
sbmarks |
errrr. can I check with the user on that? |
| 18:14 |
|
pdurbin |
could always start with an RT ticket. it's private... |
| 18:14 |
|
MaTt1337357 |
sure |
| 18:14 |
|
sbmarks |
ok sure. |
| 18:14 |
|
MaTt1337357 |
yea |
| 18:14 |
|
MaTt1337357 |
eh |
| 18:14 |
|
MaTt1337357 |
I don't think we should attach the data to a ticket |
| 18:14 |
|
MaTt1337357 |
even if it is discrete |
| 18:14 |
|
MaTt1337357 |
discreet... |
| 18:14 |
|
sbmarks |
i think this is the user's real data so I want to be mindful of access =) |
| 18:14 |
|
MaTt1337357 |
@sbmarks exactly |
| 18:15 |
|
sbmarks |
anyway, thanks for the sanity checking |
| 18:15 |
|
MaTt1337357 |
I actually have the spss file reader open right now |
| 18:15 |
|
sbmarks |
I'll be back with more info after I verify the data itself works |
| 18:15 |
|
pdurbin |
MaTt1337357: yeah, ideally we aren't attaching binary blobs to either RT or Redmine |
| 18:15 |
|
sbmarks |
oh |
| 18:15 |
|
MaTt1337357 |
but I don't know if i can go into depth with this one |
| 18:16 |
|
MaTt1337357 |
:/ |
| 18:16 |
|
MaTt1337357 |
at the moment that is |
| 18:16 |
|
sbmarks |
no sweat, you've helped a lot already |
| 18:16 |
|
sbmarks |
I'll file a ticket when I know more |
| 18:16 |
|
MaTt1337357 |
awesome |
| 18:16 |
|
pdurbin |
+1 |
| 18:19 |
|
MaTt1337357 |
@sbmarks when you make the ticket you, you should specify which version of SPSS the file was made under |
| 18:19 |
|
sbmarks |
kk |
| 18:19 |
|
MaTt1337357 |
additionally, making a note that it's probably platform independent might be good |
| 18:19 |
|
MaTt1337357 |
I'll add my 2 cents to the ticket when it gets posted |
| 18:19 |
|
sbmarks |
meaning it fails on both my and your DVN? |
| 18:20 |
|
MaTt1337357 |
yea |
| 18:20 |
|
sbmarks |
nod nod |
| 18:23 |
|
pdurbin |
sbmarks: can I get you opinion on something? |
| 18:23 |
|
pdurbin |
your |
| 18:35 |
|
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MaTt1337357 joined #dvn |
| 18:38 |
|
sbmarks |
sure |
| 18:39 |
|
pdurbin |
are you a fan of q&a sites like stackoverflow or quora? |
| 19:01 |
|
pdurbin |
the reason I ask is that we're thinking about an FAQ for DVN |
| 19:02 |
|
pdurbin |
and rather than a static FAQ site, we *could* have it be a bit more of a living, breathing Q&A site with actual questions from users |
| 19:02 |
|
pdurbin |
the other week I stood up a proof of concept at http://iqss.shapado.com |
| 19:03 |
|
pdurbin |
that site is riddled with ads but we'd put it on a domain we own and not have ads, etc. |
| 19:22 |
|
sbmarks |
i dunno, I guess I have mixed feelings about them. one one hand, it's nice to have the answering of FAQs be a bit democratized. On the other I find that it often doesn't function as an actual FAQ, and the same Qs get FAed over and over again |
| 19:23 |
|
sbmarks |
also can be hard to get traction with a relatively small community |
| 19:23 |
|
sbmarks |
(not to be a naysayer) |
| 19:26 |
|
MaTt1337357 |
yea |
| 19:26 |
|
MaTt1337357 |
these things kinda create a culture of… i don't even know |
| 19:27 |
|
MaTt1337357 |
stackoverflow is a weird site in that it can be useful but it's just full of noise |
| 19:27 |
|
MaTt1337357 |
i'm all for reducing white noise on the internet |
| 19:34 |
|
pdurbin |
that's fair. we could always use Shapado anyway but not let users create accounts. just have the DVN team post and answer questions for now. could open it up later, especially as the community grows |
| 19:35 |
|
pdurbin |
MaTt1337357: the creator of stackoverflow says that it has "big city problems" that other sites powered by the same engine (superuser, serverfault, etc.) don't have. the size of the community does matter |
| 19:37 |
|
MaTt1337357 |
it just kinda gives incentive to spam help |
| 19:38 |
|
MaTt1337357 |
any kinda "karma" system creates people who just seek it out and kinda game it |
| 19:39 |
|
pdurbin |
I doubt we'd have the problem with a Q&A site just for DVN :) |
| 19:39 |
|
MaTt1337357 |
hah |
| 19:39 |
|
MaTt1337357 |
I think you're taking what I said out of context |
| 19:39 |
|
pdurbin |
:) |
| 19:39 |
|
MaTt1337357 |
you brought up stackoverflow |
| 19:39 |
|
MaTt1337357 |
and how people feel about it |
| 19:39 |
|
MaTt1337357 |
I answered that question |
| 19:39 |
|
MaTt1337357 |
:DDDD |
| 19:40 |
|
pdurbin |
it's not without its faults |
| 20:06 |
|
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MaTt1337357 left #dvn |
| 20:10 |
|
sbmarks |
iirc, back in my day working with it, RT had some sort of bolt-on Knowledgebase creator |
| 20:11 |
|
sbmarks |
can't remember what it was called |
| 20:11 |
|
sbmarks |
but it wasn't very pretty |
| 20:25 |
|
pdurbin |
you're thinking of RTFM, I think |
| 20:30 |
|
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MaTt1337357 joined #dvn |
| 20:30 |
|
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MaTt1337357 joined #dvn |
| 20:45 |
|
sbmarks |
yeah, that's the one. |
