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IRC log for #dataverse, 2020-06-25

Connect via chat.dataverse.org to discuss Dataverse (dataverse.org, an open source web application for sharing, citing, analyzing, and preserving research data) with users and developers.

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All times shown according to UTC.

Time S Nick Message
01:07 Bala joined #dataverse
01:08 Bala Hello all, I have a question.
01:12 Bala left #dataverse
06:48 juancorr joined #dataverse
07:42 Bala joined #dataverse
08:14 jri joined #dataverse
09:53 jri_ joined #dataverse
13:40 donsizemore joined #dataverse
14:19 pdurbin joined #dataverse
14:19 pdurbin Bala: hello. How can we help you?
15:08 pdurbin donsizemore: the problem with your code is that there's nothing to talk about. It's all perfectly readable. Also, good morning.
15:09 donsizemore @pdurbin good morning. whut i do?
15:11 pdurbin I'm just setting up an EC instance that's similar to what Jenkins spins up.
15:11 pdurbin EC2*
15:12 pdurbin I figured I would just use tests/group_vars/jenkins.yml since that's what Jenkins uses.
15:15 dataverse-user joined #dataverse
15:17 dataverse-user Hi everyone!... I've been having some troubles with my dataverse, the service shuts down almost every day without an apparent cause ...
15:17 dataverse-user I've checked the domains log and some severe errors are listed
15:18 dataverse-user here's one of them: [2020-06-25T03:47:42.009-0500] [glassfish 4.1] [SEVERE] [AS-WEB-CORE-00037] [javax.enterprise.web.core] [tid: _ThreadID=26 _ThreadName=http-listener-1(1)] [timeMillis: 1593074862009] [levelValue: 1000] [[   An exception or error occurred in the container during the request processing java.lang.Exception: Host is not set at org.glassfish.grizzly.http.server​.util.Mapper.map(Mapper.java:897) at org.apache.catalina.
15:19 pdurbin dataverse-user: I think it got cut off. Can you please email server.log to support@dataverse.org? Also, I'm sorry to hear you're having trouble. What version of Dataverse are you running.
15:20 dataverse-user Hi @pdurbin I'm running on the 4.9.4 version
15:21 pdurbin Ok, so you're a few versions back.
15:22 dataverse-user Yes, we didn't have this issue before
15:22 dataverse-user It's been happening since May
15:23 pdurbin What changed in May?
15:25 donsizemore @dataverse-user does anything appear in /var/log/messages, /var/log/syslog or equivalent? (Out-of-Memory killer or other)
15:32 donsizemore @dataverse-user and along the same lines, what do you have set for Xmx in domain.xml?
15:32 dataverse-user @pdurbin Nothing, the service just stopped working normally
15:33 pdurbin dataverse-user: ok. Did you email that address yet? Once you get a ticket number please let us know what it is.
15:35 dataverse-user @donsizemore I'll check right now!
15:35 dataverse-user @pdurbin on it!
15:35 pdurbin :)
15:43 dataverse-user @pdurbin Done! :)
15:44 dataverse-user @donsizemore I ran the following command: grep -i 'killed process' /var/log/messages
15:44 dataverse-user and got this: Jun 24 03:19:11 ip-172-16-1-251 kernel: Killed process 29454 (java) total-vm:10156844kB, anon-rss:5066904kB, file-rss:0kB, shmem-rss:0kB Jun 24 15:00:51 ip-172-16-1-251 kernel: Killed process 9772 (java) total-vm:10149032kB, anon-rss:5593748kB, file-rss:0kB, shmem-rss:0kB Jun 25 05:32:54 ip-172-16-1-251 kernel: Killed process 8816 (java) total-vm:10151840kB, anon-rss:6123660kB, file-rss:0kB, shmem-rss:0kB
15:44 dataverse-user sorry ... this:
15:44 dataverse-user Jun 24 03:19:11 ip-172-16-1-251 kernel: Killed process 29454 (java) total-vm:10156844kB, anon-rss:5066904kB, file-rss:0kB, shmem-rss:0kB
15:44 dataverse-user Jun 24 15:00:51 ip-172-16-1-251 kernel: Killed process 9772 (java) total-vm:10149032kB, anon-rss:5593748kB, file-rss:0kB, shmem-rss:0kB
15:44 dataverse-user Jun 25 05:32:54 ip-172-16-1-251 kernel: Killed process 8816 (java) total-vm:10151840kB, anon-rss:6123660kB, file-rss:0kB, shmem-rss:0kB
15:45 pdurbin Hmm, donsizemore's suggestion of OOM (out of memory) might be right.
15:46 donsizemore @dataverse-user how much memory does the server have? what's your Xmx value in domain.xml ?
16:01 dataverse-user @donsizemore 16gb
16:03 dataverse-user we have 2 Xmx declared
16:03 dataverse-user <jvm-options>-Xmx5956m</jvm-options>
16:03 dataverse-user and <jvm-options>-Xmx512m</jvm-options>
16:13 pdurbin dataverse-user: thanks. I hesitate to comment because donsizemore (and others here) know more about how much memory Dataverse needs in production than I do. Did you get the ticket number yet?
16:14 dataverse-user @pdurbin I did, here it is  #291484
16:16 Bala Hello @pdurbin my question is Dataverse is a repository similar to CKAN. Am I right ?
16:17 pdurbin dataverse-user: thanks, I see your server.log
16:17 pdurbin Bala: yes, Dataverse is similar to CKAN.
16:18 pdurbin Lunchtime here. Back in a while.
16:18 Bala okay, thanks.
16:58 donsizemore @dataverse-user I'm not sure which one Glassfish is using (probably the first) but I'd bump Xmx to 8192m and see if things improve? and remove the 512m line
17:00 dataverse-user Will do!
17:04 dataverse-user Ok I changed the params that you said ... now I'll wait to see how my dataverse behaves
17:04 dataverse-user thank you @donsizemore !
17:05 donsizemore @dataverse-user for comparison, we set an Xmx of 32768m and the machine typically consumes 18g-19g
17:15 pdurbin thanks, donsizemore
17:16 pdurbin Bala: Dataverse is written in Java while CKAN is written in Python but there are many more differences, I'm sure.
17:21 Alexandre-FGV joined #dataverse
17:21 Alexandre-FGV hi guys!
17:22 pdurbin howdy, howdy
17:22 Alexandre-FGV good afternoon from Brazil
17:22 pdurbin How's the weather?
17:23 Alexandre-FGV getting "cold", but I guess that winter here is like summer there =)
17:23 Alexandre-FGV i need some help....
17:24 Alexandre-FGV after configuring adfs without errors, and shibboleth, after put email and passwd to login, I'm getting this message: Internal Server Error - An unexpected error was encountered, no more information is available.
17:24 Alexandre-FGV =/
17:25 pdurbin There should be more details about the error in server.log. It would be best to email this file to support@dataverse.org
17:28 Alexandre-FGV hmm... ok! I'll check this. thanks! =)
17:28 pdurbin sure
17:29 pdurbin poikilotherm: more chatter today. I hope that makes you happy. :)
19:35 jri joined #dataverse
21:15 jri joined #dataverse

| Channels | #dataverse index | Today | | Search | Google Search | Plain-Text | plain, newest first | summary

Connect via chat.dataverse.org to discuss Dataverse (dataverse.org, an open source web application for sharing, citing, analyzing, and preserving research data) with users and developers.